Privacy Policy

Last updated: June 16, 2026

Genkonnect Services Pvt Limited ("GenKonnect", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our business process outsourcing services.

1. Information We Collect

We may collect the following categories of information:

• Information you provide: name, company, work email, phone number, message content, and details you submit through our contact or newsletter forms.
• Information collected automatically: IP address, browser type, device information, pages visited, and similar usage data gathered through cookies and analytics.
• Client operational data: where we deliver services on your behalf, we may process data relating to your customers strictly under your instructions.

2. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and provide quotes;
• Deliver, maintain, and improve our services;
• Communicate updates, where you have opted in;
• Ensure security and prevent fraud; and
• Comply with legal and contractual obligations.

3. How We Share Information

We do not sell your personal information. We may share information with trusted service providers who support our operations, with your authorised affiliates, or where required by law. All such parties are bound by appropriate confidentiality and data-protection obligations.

4. Data Security

We maintain administrative, technical, and physical safeguards designed to protect your information, including encryption in transit and at rest, access controls, and ongoing monitoring. No method of transmission is entirely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, to meet contractual commitments, and to comply with applicable legal requirements.

6. Cookies & Tracking

Our website uses cookies and similar technologies to operate the site and understand usage. You can control cookies through your browser settings; disabling them may affect certain features.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information, and to object to certain processing. To exercise these rights, contact us using the details below.

8. International Data Transfers

As a global outsourcing partner, we may process and store information in countries other than your own. Where we do, we apply appropriate safeguards consistent with applicable data-protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision, and material changes will be communicated where appropriate.

10. Contact Us

Questions about this policy? Reach us through our contact page and our team will respond within one business day.